Daniel joined us way back in 2001, a few weeks from when he started to do a project for us. It was part of his curriculum for a course and we needed some research done. He completed it successfully in a few months and during that time, we recognized his skills and capabilities and got him interested in a technical support role in the company.

He was part of an initial team that spent a few months in the UK working with the technical support team there and was engaged in a knowledge transfer process. He came back to India and was involved in setting up a technical support desk to provide initial support to our customers in the UK. Over time, he went on to establish processes and also assist in enhancing the teams skills and capabilities to a stage where we could and still handle support for our boxed project range. His career moved from tech support officer to manager – technical support in a short span.

April 2005, he was given the opportunity to set up a whole new department and has since then spent some time in the UK involved in yet another knowledge transfer process to enable his department Professional Services to be able to successfully support our consultants in the UK in delivery of service and assist in revenue generation for the company.

How long? 5 years and counting…

My Career in Vizual Started in September 2003, as an Officer in the Credit Control department. The role excited me a lot as we started from the scratch and responsibility of designing part of the process was given to me.

I had a wide opportunity of using my experience with Standard Chartered Bank to the best in creating a basic design then. It was a whole new experience dealing with the UK clients which paved way for a lot of new exposure and knowledge.

I was promoted as Senior Executive in my second year with additional responsibilities which motivated me to create more process improvements. I was also given an opportunity to participate in junior management training along with the other team leads across the company that gave me a wide exposure of management aspects. As our posters rightly say that “you are always heard”, I was motivated whenever I came up with new initiatives and provided with great support in implementing them. Above all I was awarded the Most Valuable Person (MVP) award that is given to employees in the monthly get-together, for my long tenure and consistency in performance. A complete booster!!

With all that enriching experience with the management as well as the vibrant team of employees, today, down the line of five years in my career in Vizual, I am a proud Team lead. Needless to say that Vizual has shaped me as a more confident person today with all its confidence on me.

It really excites me to turn back to see my personal growth as well as the company’s growth!!